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Is an attendant required?Attendants are not required for digital only photobooths unless requested. However attendants are required for print options and are included in the cost went selecting print options.
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Can all Photobooths be used outdoors?Photobooths can be used outdoors with the use of an external battery (extra charge) or if there is access to a power outlet within 25 feet. We will also require flat hard surface and some form of cover (such as a canopy or patio cover). Please note, unfortunately printing is not available for use with an external battery therefore access to an outlet within 25 feet is required for printing services.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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What is your cancellation policy?All rentals carry a 25% non-refundable deposit. In the event of an event cancellation for any reason, Fusion Photobook will work with you on changing your reservation to a different date and time at no cost to you. Refunds can be issued, minus the 25% deposit if you no longer plan on holding the event.
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How will I get my picture?Fusion Photobooth offers several options to retrieve you picture. By default we offer digital photos that can be sent to you via text, E-Mail, or QR Code. We also offer Printing Services available at an additional cost ($100 per event).
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Can I do Landscape pictures instead of Portrait?Yes! Although Portrait is the default option, we do provide a Landscape option if you prefer. Portrait is ideal for close up shots and provides more detail. It is recommended for 1 to 4 people per photo (although we have had guests squeeze as many as 10 in a portrait shot). Landscape is recommended if you plan on doing mainly larger group photos and is recommended for 5 or more people per photo.
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What is your setup and delivery policy?Setup and delivery in the San Diego area is included for with all Photobooth Rentals. Fusion Photobooth will show up one hour prior to your event for setup, and shortly after your event is over for rental pickup.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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What if I need more time?Provided the rentals are not booked for another event, we will be happy to add additional time at the existing rental rate.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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I don't know when my party will end. Can I arrange for pickup the next day?Yes, provided the rental period does not exceed 24 hours, arrangement can be made to pick up the products the next day. Rentals can also be picked up from a different location (such as your residence) in the event that you are no longer at the event location.
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What is your cancellation policy?All rentals carry a 25% non-refundable deposit. In the event of an event cancellation for any reason, Fusion Photobook will work with you on changing your reservation to a different date and time at no cost to you. Refunds can be issued, minus the 25% deposit if you no longer plan on holding the event.
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What is your setup and delivery policy?Setup and delivery in the San Diego area are included for all rentals that total over $200. For rentals under $200, a $50 setup and delivery fee will be charged. Fusion Photobooth will show up one hour prior to your event for setup, and shortly after your event is over for rental pickup. For rentals that total less than $200, you may arrange for pickup in the 92126 Zip Code to avoid setup and delivery fees (Fusion Photobooth will walk you through quick setup instructions if needed).
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What if I need more time?Provided the rentals are not booked for another event, we will be happy to add an additional day at the existing rental rate. Please notify contact us at 858-255-0229 to let us know when more time is required.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Can the outdoor lawn games be operated in public beaches and parks?Yes, our products can be used at beaches and parks provided there is firm, solid, and dry ground to set up the rentals on. Please check with your Parks and Recreation Department to see if any permits are required.
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I accidently damaged or lost the rental. What do I need to do?In the event a rental is damaged (not including normal wear and tear), destroyed, or lost. Fusion Photobooth will charge the amount it would cost to replace the product. Product receipts will be included in the invoice.
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Can Marquee Letters be used indoors or outdoors?Yes Marquee Letters can be used indoors or outdoors. There must be a hard level surface when using outdoors. Outdoors will also require a portable battery generator (extra $25 cost).
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Can I do custom words other than LOVE?Let us know when your event is and what word you need and we will let you know if we can make it happen.
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What if I need more time?Provided the rentals are not booked for another event, we will be happy to add an additional day at the existing rental rate. Please notify contact us at 858-255-0229 to let us know when more time is required.
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I accidently damaged or lost the rental. What do I need to do?In the event a rental is damaged (not including normal wear and tear), destroyed, or lost. Fusion Photobooth will charge the amount it would cost to replace the product. Product receipts will be included in the invoice.
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What is your setup and delivery policy?Setup and delivery in the San Diego area are included for all rentals that total over $200. For rentals under $200, a $50 setup and delivery fee will be charged. Fusion Photobooth will show up prior to your event for setup, and shortly after your event is over for rental pickup. For rentals that total less than $200, you may arrange for pickup in the 92126 Zip Code to avoid setup and delivery fees (Fusion Photobooth will walk you through quick setup instructions if needed).
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Will light show through the backdrop if placed in front of a window?In the event that a window is directly behind a backdrop, we will place a blackout curtain on the back of the backdrop to limit the amount of light that peeks through.
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What are the dimensions of the backdrop?Our backdrops are 7 foot 6 inches x 7 foot 6 inches.
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Can I special order a custom backdrop?Let us know what you need and when your event is and we'll provide you a price quote. Please allow a minimum of 3 weeks for custom backdrops.
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Can I use my own backdrop?Yes you can. Keep in mind that some of the backdrops you find on Amazon or Ebay are of low quality and will be of the smaller variety with heavy creases that are difficult to iron out. Our backdrops are heavy duty commercial grade with no creases and are close to 8 feet tall and wide, This will ensure that your photos are wrinkle free and a good number of people will fit in your photos.
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What is your setup and delivery policy?Setup and delivery in the San Diego area are included for all rentals that total over $200. For rentals under $200, a $50 setup and delivery fee will be charged. Fusion Photobooth will show up one hour prior to your event for setup, and shortly after your event is over for rental pickup. For rentals that total less than $200, you may arrange for pickup in the 92126 Zip Code to avoid setup and delivery fees (Fusion Photobooth will walk you through quick setup instructions if needed).
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I accidently damaged or lost the rental. What do I need to do?In the event a rental is damaged (not including normal wear and tear), destroyed, or lost. Fusion Photobooth will charge the amount it would cost to replace the product. Product receipts will be included in the invoice.
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Can all Wedding Arches be used indoor or outdoor?Yes. All Wedding Arches can be used indoors or outdoors.
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I don't know when my event will end. Can I arrange for pickup the next day?Yes, provided the rental period does not exceed 24 hours, arrangement can be made to pick up the products the next day. Rentals can also be picked up from a different location (such as your residence) in the event that you are no longer at the event location.
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Does Fusion Photobooth offer Floral Decorations for Wedding Arches?Not at this time. This may be something we consider in the future if there is a demand, but as of now we only offer Arch Rentals.
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What is your cancellation policy?All rentals carry a 25% non-refundable deposit. In the event of an event cancellation for any reason, Fusion Photobook will work with you on changing your reservation to a different date and time at no cost to you. Refunds can be issued, minus the 25% deposit if you no longer plan on holding the event.
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What if I need more time?Provided the rentals are not booked for another event, we will be happy to add an additional day at the existing rental rate. Please notify contact us at 858-255-0229 to let us know when more time is required.
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